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Store Policies

Ordering Online

Ordering Online with Vapolution is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank may limit your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order or a personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return approval. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for a refund. All returns are subject to a 20% re-stocking fee.

Shipping Information

USPS Priority Mail shipping is free on all orders over $ 50.00 shipped within the US. USPS Express Mail is only $ 20.00 on any order shipped within the US. All International orders are shipped via USPS. Global Priority Mail is $ 25.00 on any International order and Global Express Mail is $ 35.00 on any International order. If you would like your order shipped through a different carrier, call or email us for a quote. We are very flexible.

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